Ready When You Are
Get immediate, on-demand support through multiple channels 24 hours a day, 7 days a week, with response times measured in minutes, not hours.
Rapid Response, Multiple Channels
Our support model has been designed from the ground up for the modern world of technology. Your other services are instant, on demand, and scalable - your IT support should be too. Our instant support services can be accessed through multiple channels including phone, chat, email, and ticketing systems, with responses typically in minutes. For issues requiring hands-on assistance, our onsite technicians can often be at your location within an hour, and remote sessions can be initiated immediately.
- Desktop Support
- Server Support
- Mail and Database Systems
- Networking Infrastructure
- Windows, Linux and Apple
- Mobile Devices
- Firewalls and Wireless
- Hardware Setup and Configuration
- Printer Setup and Configuration
- Software Deployment and Rollout
- Virus Breakout Response
- Storage Area Network (SAN)
- Security Review
Stay Up to Date
Stay informed through our customer portal to track previous requests, open new requests or inquire about requests.
Support When and Where You Need It
When it comes to support, speed matters. That's why we provide instant access to expert help no matter where you are. Our remote support team is available 24/7 to provide immediate assistance, while our global network of onsite technicians can respond quickly in major metropolitan areas. Whether you're facing an urgent technical crisis or simply need guidance on a new system, our multi-channel approach ensures you can reach us instantly via your preferred communication method.
Microsoft Azure
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it's not just about the technology we'll help ensure you can meet the business outcomes you're looking for.
Some of the reasons businesses choose Microsoft Azure
- Enable staff to work from anywhere
- Reduce the reliance on in-house servers
- Enable collaboration between workers in different locations
- Full Microsoft Office compatibility – with access from PCs, Macs, tablets and smartphones
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it's not just about the technology we'll help ensure you can meet the business outcomes you're looking for.
Amazon Web Services
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it's not just about the technology we'll help ensure you can meet the business outcomes you're looking for.
Google Workspace
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it's not just about the technology we'll help ensure you can meet the business outcomes you're looking for.
How We Help
- Immediate response via phone, chat, email, or ticketing system with typical response times of minutes, not hours
- Fast onsite support available, often within an hour in major metropolitan areas
- Immediate remote session capabilities for rapid troubleshooting of urgent issues
- Proactive monitoring and resolution of potential problems before they impact your business
- Multi-channel support options to fit your communication preferences and urgency level
